Last updated May 2023.
The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA requires us to provide you with a document called an 'Initial Disclosure Document' about our services and our costs. This document is designed to be given to our customers considering buying certain financial products to decide if our services are right for you.
Here you will find information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us and what to do if you have a complaint.
We are one of the UK’s fastest-growing online business finance brokers, providing a reliable service for hundreds of businesses operating in the UK since 2014. We are a credit broker, not a lender. We do not provide finance directly to clients and at all times, act as an intermediary. As such, we will locate finance providers who are the providers of the appropriate financial services.
We are owned and operated by Sorodo Limited registered in England and Wales under company number 08039501.
We offer a wide range of commercial finance products, including:
Merchant Cash Advance and Startup Loans.
We only offer commercial finance solutions from a carefully selected panel of finance providers. Ask us for a list of the finance providers we offer.
We help businesses access commercial finance from a range of finance providers. We don’t provide independent financial advice, meaning we cannot give you advice or recommend any financial products to you.
When you complete our application form, we will ask you for information to enable us to identify your needs based on the information you provide to us; we will match your business to finance providers and present you with information on a selection of finance solutions which may be available to you. The finance providers will contact you directly, and you will then need to make your own choice about how to proceed.
We do not charge a fee for using our Services or our Site, but we may receive a commission (either a fixed fee or a fixed percentage of the amount you borrow) from finance providers for effecting such introductions. The commission amount may vary by finance provider, broker or product. For certain lenders we may have influence over the interest rate, and this may impact the total amount payable by you, the customer. Third-party brokers, however, may charge fees for their own brokerage services, but the broker will make this clear before proceeding.
The amount of commission we earn will be made available to you on written request to either:
E-mail: compliance@sorodo.co.uk
Postal Address: Sorodo Limited, St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB.
The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services.
Merchantloanadvance.co.uk is a trading name of Sorodo Limited.
Sorodo Limited is Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 774781.
Sorodo Limited is registered in England and Wales under company number 08039501. Registered office: St Andrews Park, Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1XB, UK.
Sorodo Limited is registered on the Register of Data Controllers with the Information Commissioner's Office number ZA160887.
We strive to provide you with a high level of service and are committed to being responsive to the needs and concerns of our customers. If you are not entirely satisfied with the service you have received from us, please let us know your concerns.
Our complaints procedure can be found here.
Your transaction may be covered by the FSCS for regulated transactions only. The FSCS is the UK's statutory Deposit insurance and investors compensation scheme for customers of authorised financial services firms. FSCS exists to protect customers of financial services firms that have failed. If the company you’ve been dealing with has failed and can’t pay claims against it, the FSCS may be used to pay compensation.
You can find out more about FSCS here.
To provide a service to you, we will need to gather information about your personal circumstances. The information you provide to us will be subject to the Data Protection Act 2018, including the General Data Protection Regulation ((EU) 2016/679).
We are registered for the processing of data on the Register of Data Controllers with the Information Commissioner's Office number ZA160887.
To provide a service to you, we will need to gather information about your personal circumstances. The information you provide to us will be subject to the Data Protection Act 2018, incorporating the General Data Protection Regulation ((EU) 2016/679).
A copy of our privacy policy can be found here.
We take your continuing use of our service as your consent to our terms of business as outlined in this Disclosure Document, as well as to our general terms of service. If you do not consent to these terms, please notify us immediately, and we will stop providing our services. For your own benefit and protection, you should read these terms carefully. If you do not understand any point, please ask for further information.
If you need further information, extra help or support please let us know and we will do our best to assist you.
